Entryway Construction:
Most of the entryways shown on our web site are designed here after consulting with the client. On occasion, the client may provide a photo or sketch of the entry door they want. In either case, we use our skills and experience to adapt the design into the wall space allowed, while maintaining pleasing proportions and structural integrity.
Our structural joints are epoxy-filled, blind, mortise-and-tenon, two inches deep. The adhesive is a waterproof epoxy developed for the aerospace industry and is capable of withstanding extreme temperature variations while maintaining a bond flexible enough to allow the subtle expansion and contraction of the wood. Wood panels and glass panels are placed with neoprene spacers to absorb expansion and contraction while keeping the panels centered in their openings.
We use only commercial-grade, heavy duty, square cornered hinges. The weather strip is E-lon, rubber-wrapped foam, and kerfed into the jamb stop. The Pemko door shoe has a rain drip and neoprene gasket. It is fully adjustable for a proper fit. These details are often overlooked by the client at the time of purchase, but they recognize the quality when the entryway is used.
Casings, brick molding, and other trim work is not included in a typical order. Many builders and homeowners prefer to match the trim work to others on the home. However, a beautifully matched casing set could be compared to adding a stunning frame around a painting. We are happy to build casing sets if you request them. We wholeheartedly suggest purchasing casing sets for our radius head entryways. This will ensure the best possible design and fit along the curved edges.
Ordering a Custom Entryway:
In many cases, we are called upon to make special modifications to our stock designs or to create entirely unique designs. We welcome this challenge and feel that our knowledge and experience will yield a product of higher quality and durability.
Perhaps the client knows exactly what he wants, and can provide sketches or photos showing all the details. A price may be all that is required from us. On the other end of the spectrum, the client may only know the design theme, mood to be generated, or materials with which we must coordinate. A dialog develops regarding the design in which the client participates as much as he or she desires. The final concept must be approved before construction begins.
Fundamentally, we need you to provide certain measurements and choices for us to begin. Please go to our Specifications page to learn more.
We will also need contact information:
- Your Name
- Delivery Address
- Phone Number
- E-mail address
It helps if we have a starting point to develop your design. If you provide a project ID# from one of our galleries, a photo, or a sketch, we will have that starting point.
While other information is necessary for the actual construction of your entryway, this will get us on our way.
Terms and Procedures:
We are happy to provide a Quote for your specific project. Our Quotes are prepared from a “live” computer program that accounts for all of our material and labor costs in manufacturing your project. Your Quote will include a line-item breakdown of charges as well as a projected completion date and crating / shipping charges. You will know the “bottom line” before you order.
We require a 50% deposit to secure the project on our schedule. This amount is on the Quote. You can simply mail in a check noting the Quote Number to place your order. Christie’s Wood and Glass can accept Visa, MasterCard, and Discover through PayPal. There is a 3% fee for credit card use. If you choose to use one of these cards, simply phone in your order. The deposit covers design and consultation charges in addition to securing most material and hardware purchases.
When your order is verbally placed, a Confirmation-Invoice will be prepared, delineating the specifics of the sale. A Projected Completion Date will be provided on the Quote, and again on the Invoice. This date is estimated by our current workload at the time the Quote or Invoice was generated. Projects are placed on our work schedule in the order that deposits are received. Only when the deposit is received do we have a firm commitment and estimation of the completion date, however we are not obligated to any deadline. There are simply too many aspects of our work that are variable or outside of our control.
If your project is large or time-consuming, an interim payment of 25% may be requested after materials arrive. You will be notified by e-mail or phone at that time. This interim payment is occasionally required when there are significant costs early in the project or when the project is lengthy. It’s intent is to maintain cash flow and keep us from going “upside down” regarding the financing of your project. Again, you can simply send in a check at that time. Alternatively, you can phone in a credit card.
The balance is due upon completion of the project. You will be notified by e-mail or phone at that time. Photos of your completed project will accompany e-mails. The balance is due immediately, even if you have made arrangements for a later pick up time or subsequent delivery. Again, a check can simply be mailed in or you can phone in a credit card.
After you are notified of project completion:
If your project is to be shipped, it will be crated and ready to ship as soon as your final payment arrives.
If your project is for Customer Pickup, we are good-to-go as soon as final payment arrives.
Nothing will leave our shop until final payment is received. There are no exceptions. If the purchase is on a construction draw account, we strongly recommend placing your draw in advance of interim and final payment dates so that there will be no delays in processing your order. We all want the order completed as quickly as possible. Delays in paying the deposit will yield a later schedule date. Delays in the interim payment will yield production delays. Delays in final payment will yield a finance charge and interest payments on the outstanding balance.
Thirty days after the Final Invoice Date, a finance charge of $84.00 will be added to any outstanding balance. Interest (at 18% per annum) will apply and accrue from the Final Invoice Date.
If the project is completed in advance of your need, we will be happy to store it here at no charge as long as final payment has been made. Storage charges may be applied to goods left beyond the completion date if final payment has not been made. Storage charges will vary based on the space required for the project.
Christie’s Wood and Glass is not a subcontractor. We do not work on the job site. We do not itemize labor toward an individual client. We are a manufacturer and retailer of stock and custom architectural appointments. You are not required to issue a 1099 to us. We are not required to provide Workman’s Comp or liability information on your project.
